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Shipping Policy

 

Our products are special, and they’re packaged with the greatest care, so you receive them in perfect condition.  Malina USA customer service team is always ready to help you with all aspects of the shipping and delivery of your order, so please contact us at 855-907-2524 with any questions and concerns.  We want to ensure that you receive your order as quickly and efficiently as possible.

After placing your order, you will receive a confirmation email.

For standard domestic orders, we ship using FedEx Ground, FedEx Home Delivery, or USPS Standard Mail.  Depending on your location, the option to upgrade your shipping to FedEx 2 Day or FedEx Overnight may be available.  The shipping rates for express packages will vary depending on your exact location.  Please note FedEx Express packages can only be delivered on business days, from Monday through Friday.  We cannot guarantee Saturday deliveries, even with express shipping.

It generally takes 1 business day for us to process your order.  During peak holiday season, order processing may unfortunately take up to 3-4 business days.

Once your order is shipped, you will receive its tracking number in an email.

It can take up to 2 business days for tracking movement ion to appear. Rarely, tracking details may not update, but you will still receive your order.

Once a package ships, the average delivery time can range anywhere from 2-5 business days.

Products are shipped from our warehouse in Atlanta, Georgia.

We ship Monday through Friday, not on weekends or holidays.

Please note that if an incomplete or incorrect address is given, or if details are missing, it may delay processing.  We suggest that you review your shipping and billing information before checking out to avoid unnecessary delays.

If you experience a problem with tracking delivery of your order, please contact Malina USA at 855-907-2524.  Lost and undelivered packages can be reshipped immediately.

Shipping rates are calculated at checkout based on the contents and the destination of your package.

The average domestic shipping fee starts at $11.95 and may increase or decrease depending on the weight of your package.

Free standard shipping applies to US orders over $100 (after discounts) – unless stated otherwise.

Depending on your location, the option to upgrade your shipping to FedEx 2 Day or FedEx Overnight may be available. The shipping rates for express packages will vary depending on your exact location. Please note FedEx Express packages can only be delivered on business days, from Monday through Friday. We cannot guarantee Saturday deliveries, even with express shipping.

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