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General

What makes Malina products vegan?

Many proteins and amino acids in cosmetics are sourced and derived from animal products or animal by-products. Malina ensures that all its ingredients, and all of its important proteins and amino acids that help build the hair bonds and repair the hair are sourced from plant based sources. There are no animal products or animal by-products in any part of our brand.

Does Malina perform animal testing?

We proudly ensure that our products are animal friendly and we do not test on animals, or source ingredients that may be tested on animals. There are also no animal products or animal by-products in any part of our brand.

Where are Malina products made?

Malina is proudly made in Sao Paolo, Brazil and exported globally!

What does Tourmaline do in the products?

Tourmaline is a rare gemstone and adds mineral properties to our treatments. The Negative Ions in Tourmaline counteract and eliminate the Positive Ions found in damaged and dry hair.

Tourmaline helps to balance the pH of the hair, neutralize static, eliminate frizz, control volume, decrease friction and stress on the hair, help in the reconstruction of protein bridges, aid in product penetration into the hair and provide reconstruction for both straight and curly hair.

Are Malina products gluten-free?

No, Malina products are not gluten free as they include wheat protein. Although most gluten allergies are through ingestion and not from topical applications we advise that you check with your doctor if you have any concerns.

Does Malina have a money back guarantee or warranty on their products?

Malina’s hair styling tools (not hair products and cosmetics) have a 1 Year Limited Manufacturer Warranty. You can replace your damaged item if it does not function properly within the first 12 months from the date of purchase. Malina will exchange free of charge for the same model or an identical model of equal or lesser value. You can review our full terms and conditions and returns policy on our website www.malinausa.com

What is a Smoothing Treatment?

A smoothing treatment is a temporary solution to combat unwanted frizz, tame the cuticle of your hair, prevent split ends, and in some cases provide softening of waves and curls.

What treatment options does Malina offer?

Malina offers two professional Smoothing products, the One & Done Treatment provides up to three levels of curl reduction, and up to five months of smoothing results. The Malina Mineral Boost offers taming and frizz reduction, hair repair and curl enhancing options for curly hair.

What are the differences between a keratin treatment, a Brazilian smoothing treatment, and a Malina Smoothing Treatment?

Firstly, Malina products do not contain Formaldehyde, or any chemicals that emit Formaldehyde when heated. We are committed to the safety of hairstylists and clients when experiencing our brand.

Also, unlike some other smoothing brands Malina is committed to only using plant based ingredients. The most common ingredient in smoothing systems is Keratin. Keratin is an animal product, usually sourced from animal hair, feathers, wool and nails. Oils from animal’s sebaceous glands provide most of the Keratin on the market today. We replace Keratin with plant-based equivalents that work the same way within the hair but ensure our products are Vegan. We also infuse all our products with Tourmaline. Tourmaline is a rare gemstone and adds mineral properties to our treatments. The Negative Ions in Tourmaline counteract to eliminate the Positive Ions found in damaged and dry hair.

Lastly, our product is specially formulated to care for all hair types, and our protocols allow flexible customized results based on your clients specific needs.

The current brand I use has multiple SKUs, will the Malina brand take care of all my guests needs?

Absolutely, many brands have a core treatment and then additional products that will care for blonde hair, curly hair, or express treatment options. Between the two Malina professional products we offer customizable solutions. We cater for every hair type and all your different smoothing needs and even more options with flexible techniques. Follow our instructions chart to learn how to adjust your processing time, rinsing or flat ironing to customize the treatment based on your desired outcome. You can use different techniques to make curls bouncier, maintain volume, or reduce volume.

What is the pH of the Malina Smoothing Treatment?

The Malina One & Done Treatment has a pH of 1.0-1.5

The Malina Mineral Boost has a pH of 1.0-2.0

How long will a One and Done treatment last?

A One and Done treatment can last up to 5 months, with a 3 month average until a client needs to revisit the salon. The longevity of the treatment can be improved by using certain techniques. More passes with the flat iron, a higher flat iron temperature, and the use of Malina Products as part of a home care regimen will also extend the life of your treatment.

Does the One and Done treatment relax or remove my curls?

The One and Done treatment can reduce curl pattern up to 3 levels. To achieve maximum curl reduction adjust the amount of product rinsed, make more passes with the flat iron, a use a higher flat iron temperature. Follow our instructions chart to learn how to customize the treatment.

What if I don’t want to remove my curls?

The One and Done treatment can reduce curl pattern up to 3 levels. To achieve less curl reduction or no curl reduction, you can make less passes with the flat iron and adjust your temperature, as well as use the Malina Mineral Boost Treatment, specifically recommended for curly hair wanting to maintain their curls. Follow our instructions chart to learn how to customize the treatment.

What temperature should I use to get maximum results from a One and Done treatment?

The recommended temperature settings are:

For Normal Hair use a Temperature of: 400°F – 420°F

Blonde & Compromised Hair Temperature: 350°F – 375°F

You can adjust the number of passes that you make to offer various levels of results.

6-8 passes for more volume and less curl reduction

10-12 passes straighter results

Does the Malina One & Done Smoothing Treatment discolor blonde hair?

Our products are formulated to work on all hair colors and types, and should not discolor or stain your hair. For best results on blonde hair ensure you follow the recommended rinsing steps, flat iron temperature and the number of passes for best results while maintaining the integrity of the hair. If you are unsure or are working with extremely compromised hair, please do a test piece during the flat iron stage.

What temperature should I use for a blonde or compromised hair for the one and done treatment?

For Blonde & Compromised Hair ensure you rinse 100% of the product from the hair, and then use a maximum flat iron temperature of 350°F – 375°F.

You can adjust your passes for different results. 6-8 passes for more volume and less curl reduction, 10-12 passes straighter results.

What is the active ingredient in the Malina one and done treatment?

The Malina product works using Glyoxylic Acid as its active ingredient. It works with the plant based proteins, amino acids and the Tourmaline to provide long lasting, smooth and frizz free results.

Why would I not wash all the product out of the hair?

By leaving around 30% of the product on the hair after rinsing you allow additional product to be infused and activated in the hair with the during the drying and flat iron stage and you will be able to achieve maximum straightening results. If you leave too much product in the hair then your drying time and flat ironing time can become longer. For Blonde & Compromised Hair, and curly hair wishing to stay curly, ensure you rinse 100% of the product from the hair.

What is the active ingredient in the Malina one and done treatment?

The Malina product works using Glyoxylic Acid as its active ingredient. It works with the plant based proteins, amino acids and the Tourmaline to provide long lasting, smooth and frizz free results.

Can I get a Malina treatment if I am pregnant or nursing?

Although there is no definitive research to show that our type of smoothing treatments are dangerous or harmful to pregnant or nursing women, we recommend that pregnant or nursing women should seek the advice of their physician before use.

Can you apply the Malina Smoothing Treatment on top of other relaxers and straighteners?

You can use any of the Malina products on hair that has been previously relaxed and/or straightened. We recommend having at least 7 days waiting time after applying the relaxers before applying the One & Done Smoothing Treatment.

Can you apply the Malina Smoothing Treatment on top of bond building products?

Yes, you can use any of the Malina products on hair that has been treated with bond building products. We recommend not adding the Bond Building product into color if you are coloring the same day as the treatment to allow for maximum effectiveness of the Malina in-salon service.

Will my hair lose volume if I do the Malina One & Done Smoothing Treatment?

If you wish to keep volume in the hair then ensure you follow the correct procedures: The recommended temperature settings are:

For Normal Hair use a Temperature of: 400°F – 420°F

Blonde & Compromised Hair Temperature: 350°F – 375°F

You can adjust the number of passes that you make to offer various levels of results.

6-8 passes for more volume and less curl reduction

10-12 passes straighter results

Can I color my hair the same day as I do the Malina One & Done Smoothing Treatment?

Yes! It is recommended to color your hair after the Smoothing Treatment just in case there is any color shift from using excessive heat on the hair directly after a color service. Using a high temperature flat iron on the hair for multiple passes can risk a slight change in color.  After completing the treatment, wash the hair once with the Malina Classic Mineral Shampoo, and then apply the Classic Mineral Mask for 10 minutes and rinse. Then proceed with your color service as required.

Can I wash my hair the same day as I do a Malina smoothing treatment?

Absolutely! There is no down time on our smoothing service, so you can wash the hair immediately after the treatment is complete if you wish.

How long does the Mineral Boost Treatment last?

Based on the protocol used, the Mineral Boost treatment can offer calm, frizz free hair between 30 and 45 days. It also can offer long-term cumulative repair benefits over many treatments!

Will the Mineral Boost Treatment get rid of my curls?

The Mineral Boost treatment can offer minimal curl relaxation of up to 1 1/2 levels, to enhance curly hair and remove frizz, follow our instructions chart for curly hair. After applying the treatment and waiting for 20 minutes, rinse the hair 100% and diffuse or scrunch the hair dry with a blow dryer, DO NOT FLAT IRON.

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